About Us

ACcosplay specialized in tailor made costume making, having been in this field for more than 5 years, we have more than 50 tailors and all the costumes you saw online are custom-made by our tailors, made in daily use standard. The Costumes from  ACcosplay are all hand-made, can be daily used, this is the main difference between our costumes and other fancy dress and cheap mass products.

Shopping with ACcosplay, that means you get the custom costume directly from the manufacturer, No Agent, No middleman between the tailors and buyers. And your special requirements will be passed directly to the tailor who made your costumes.

At ACcospaly.com, our goal is simple; top quality cosplay costumes and friendly and efficient customer service. We will never stop pursuing these goals. In terms of quality, our thinking is just "we can do better", which means that we constantly develop and test different materials and adjust our product base accordingly. In terms of customer service, we want to be the friendliest company you can find and help customers anytime, anywhere. If you are looking for cosplay costumes, ACcosplay is definitely the place you have been looking for.If you have any suggestions or comments, please email us at cosplayhot@hotmail.com.

Place an order

If you have any questions during the purchase process, please feel free to email us. If you want to buy an item, just click to place it in your shopping cart and fill in the required information. Once you have finished shopping, click on "Continue Checkout" and fill out the billing and shipping information step by step.

Customer service

Please read the instructions and pictures carefully before placing your order to get a full understanding of the product. If you are not sure about any products, please feel free to contact us. Our office hours are from 9:00 am to 5:30 pm, Monday through Saturday, Beijing time, except for major holidays. We usually respond to customer emails within 1 business day.

Size
You can choose a standard size or provide a custom size. We recommend that you review the information provided in the Measurement Guide before selecting a size or choose the appropriate size based on your past shopping experience. Note: Some products are not American standard sizes. They will be marked in the product description section. You can refer to the specific size information.

Order time

It takes 2-3 weeks from the cut to your place. The actual delivery time also depends on the shipping method you choose.

Payment method

We accept credit card, PayPal, 
debit card

Transportation and handling

You can choose UPS, DHL to ship. Shipping time and cost depend on the mode of transport, the gross weight of the product and the destination of the shipment. Standard logistics we will ship for you free of charge, transportation time is 7-15 days, if you choose DHL, transportation time is 3-5 days. Once your order has been sent, we will email you with a shipping notice explaining how to track your order.

Cancel the order

All clothing ordered from us can be cancelled free of charge within 24 hours without any problems. However, since your clothing is a one-off garment tailored to your needs, orders cancelled after 24 hours will be charged a fee equivalent to 30% of the merchandise price. Please make sure the size and any other specifications before submitting the order. Cannot cancel the order after 3 working days. thank you for understanding.

We reserve the right to reject the order. This may be due to (but not limited to) the following factors:

• We are unable to confirm your payment
• Identify pricing or product description errors
• We identify significant risks of destination transportation losses


New styles added on a weekly basis. All our products are at very competitive price. We also accept Commission orders. If you are interested in some of the items or place an order from us, please do not hesitate to contact us:

If you would like to know more informatin about a product, please provide the product's name or link.

If you would like to know your order status, please provide your order number.

If you are not satisfied with the product you receive or the product is defective, please send the product's order number and photos to cosplayhot@hotmail.com

Telephone: (+86)021-6259-5879

Address : Shanghai, China